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Emma has over twelve years of experience in the beauty industry and over 15 years in retail management. Emma's main focus is the running of The Great Bentley Retreat as well as training new staff. Emma holds a Level 3 Award in Education and Training and now also works as an educator with Louella Belle; distributor and educators for Artistic Gel polish, IBX and Foot Logix. as well as training waxing techniques with Outback Organics wax range. Emma has a passion for skin and foot care and a keen interest in using natural ingredients and keeping the salon environmentally friendly. She is able to perform all beauty treatments however has had to retire from massage treatments.